Staying somewhere new always comes with questions — some practical, some about what to expect. Here are honest answers to the things guests ask us most often before and during a Williams and Washington stay.
What is included with my stay?
All Williams and Washington properties are fully equipped for self-catering, including kitchen essentials, bed linen, and towels. Each property listing details exactly what is included, and we encourage guests to read the property description carefully before booking. If you have a specific question about a property’s equipment or configuration, contact us directly before booking and we will give you a straight answer.
Can I request an early check-in or late checkout?
We accommodate these requests wherever we can, subject to the property’s availability around your booking. The best way to arrange this is to contact us directly after booking — preferably a few days before your arrival. We cannot guarantee it, but we will always try.
Are your properties suitable for families with children?
Many of our properties are well suited to families. Our listings include information on sleeping configurations, outdoor spaces, and any relevant safety considerations. If you are travelling with young children and have specific requirements, please get in touch before booking and we can advise on the most appropriate property for your group.
What is your cancellation policy?
Cancellation terms vary by property and booking type. All terms are clearly set out before you confirm your booking. We strongly recommend purchasing travel insurance to protect your trip in the event of unforeseen circumstances.
Do you offer the private chef service at all properties?
Our private chef service is available across both our Breckenridge and Beaver Dam properties, subject to availability. We recommend enquiring at the time of booking to ensure we can arrange this for your preferred dates. Our chefs work with your preferences and dietary requirements to create a tailored menu.
What is the closest airport to your properties?
For Breckenridge, Denver International Airport is approximately 90 miles away — around a two-hour drive in normal conditions. For Beaver Dam, Milwaukee Mitchell International Airport and Madison Dane County Regional Airport are both within an hour’s drive.
How do I book?
The simplest way is through our website, directly. You will get the best rate and be in contact with us from the start. No platform fees, no intermediaries.
Have a question we have not answered here? Visit our properties page or get in touch directly — we are happy to help. Ready to make a booking? Check availability for your dates.
